6. QFD Facilitator Training
(5 Day Workshop)

About the Program:

The first three days of the workshop will be a condensed version of our three-day training course in QFD for Hardware and QFD for Service. The last two days will focus on facilitation techniques and tips developed by our expert training staff.

Learning Objectives:

• How to apply and facilitate QFD for Hardware.
• How to apply and facilitate QFD for Service.
• Application of QFD to a classroom example.
• How to use FMEA and where it fits in QFD.
• How to use Value Analysis/Value Engineering and where it fits in QFD.
• How to use the Seven Management and Planning Tools in the implementation of QFD.
• Where Robust Design fits in QFD.
• How to benchmark and apply the information gathered into the QFD process.
• How TRIZ, a systematic technique for efficient creativity and inventiveness, fits with QFD.
• How to run an effective meeting.
• How to write and agenda for the meetings.
• How to manage team dynamics.
• How to facilitate and teach adults.
• Developing interpersonal skills.
• How to plan your QFD implementation back at work.

Who Should Attend:

This training is designed for anyone wishing to become a QFD Facilitator in their organization, and uses the industry-leading ASI course curriculum. For those needing a familiarity with ASI’s training material, the full five-day course is recommended.  

Features & Benefits:

• Show you how to teach adults more effectively.
• Give you tips and an opportunity to develop your own implementation.
• Provide a framework for integrating other improvement tools into the QFD process.
• Provide practice on additional quality tools required for successful QFD implementation.
• Provide an opportunity to practice facilitation skills and team dynamics.
• Provide hands-on experience with QFD Designer^TM software.