1. Introduction to ISO 9000
(1-Day Workshop)

About the Program:

This one-day presentation will introduce the participants to the ISO 9000 quality standard and they will learn how it is structured. Some benefits of having a quality system will also be shared. This presentation will be interactive and accompanied by videos.

Learning Objectives:

• Understand the Interrelationship of ISO 9000, ISO 9001 and ISO 9004
• The Timetable for Conversion
• The "Rules" for Conversion
• The Eight Quality Management Principles
• New Terminology
• The Process Model – focusing on the client and continuous improvement
• ISO 9001 and ISO 14000
• ISO 9001 and ISO 9004 – the Consistent Pair
• The Four Clauses
• Required Procedures and Records
• Implications for Implementation/Conversion

Who Should Attend?

Members at all levels of a company that is contemplating obtaining a quality certification.

Features & Benefits:

After the presentation the participants will have a basic understanding of what a quality system is and some of the benefits a company can obtain by beginning the quality journey to certification to ISO 9000.