2. Understanding ISO 9000:2000 Draft International Standard
(1 day Workshop)

About the Program:

The workshop focuses upon the changes to ISO 9000 that are contained in the DIS. As ISO 9000 has evolved into a process-oriented document, organizations will need to assess the impact of the changes upon their Quality Management System.

Learning Objectives:

• Understand the Interrelationship of ISO 9000, ISO 9001 and ISO 9004
• The Timetable for Conversion
• The "Rules" for Conversion
• The Eight Quality Management Principles
• New Terminology
• The Process Model – focusing on the client and continuous improvement
• ISO 9001 and ISO 14000
• ISO 9001 and ISO 9004 – the Consistent Pair
• The Four Clauses
• Required Procedures and Records
• Implications for Implementation/Conversion

Who Should Attend?

This workshop will be valuable for anyone currently registered to ISO 9000 or considering implementation. It will be especially valuable for top management, management representatives, external and internal auditors and quality personnel.

Features & Benefits:

• Realign the QMS with minimal conversion costs
• Reduce the time to implement
• Increase client satisfaction
• Implement effective process improvement