5. Understanding ISO 9001:1994
(2 Day Workshop)

About the Program:

Participants will gain conceptual knowledge and skills to be able to implement the Standard and communicate the intent and benefits of a QMS

Learning Objectives:

• Learn the role of the International Organization for Standardization.
• Understand the differences between a detection and prevention oriented system.
• Explain the 20 Elements.
• Learn the role of ISO Guidelines.

Who Should Attend?

Management, Steering Committee Members, Implementation Teams, internal auditors, Management representatives, Quality personnel

Features & Benefits:

• Be able to translate the requirements of ISO 9000 into their QMS.
• Understand the role of Guidelines.
• Use ISO 9001 to increase client satisfaction.