Building Continual Improvement : A Service Industry Guide
Hardcover (March 1998)

Author(s): Donald J. Wheeler, Sheila R. Poling

Book Description
A comprehensive, high quality, technically detailed guide to the techniques of continual improvement and a way of thinking required for its success. Chapters include exercises. Includes a glossary of symbols. This is a well organized book with a lot to offer! It is for both practitioners and advanced students.

Our Price: $ 49.00