Principles of Quality Costs: Principles, Implementation, and Use
Third Edition, 219 pages. ISBN 0-87389-443-X. 6 X 9 Hardcover. 1999.

Author(s): Campanella, Jack, editor

Book Description
Everything you ever wanted to know about quality costs is presented in this edition now updated with a focus on both the service and manufacturing industries.

This third edition of Principles of Quality Costs now includes information on the quality cost systems involved with the education, service, banking, and software development industries. You'll also find new material on ISO 9000 and QS-9000, cost systems in small businesses, and activity base costing. Additional information on team-based problem-solving, client satisfaction, and the costs involved with the defense industry is also offered.

Examples including a new case on software quality costs, the Taguchi Quality Loss Function (QLF), supplier quality costs, and educating and presenting cost ideas to management make this an outstanding guide to the principles of quality costs. New examples focusing on both the profit and non-profit sector and over 50 illustrations make this book ideal for anyone working on a quality cost system, regardless of the industry involved.

Our Price: $ 49.00