Process Driven Business
Hardcover, 1990

Author(s): William Eureka, Nancy Ryan

A competitive, continuously improving company must clearly identify and successfully communicate its business mission or vision through every area of its organization. Policy Management is a process for developing achievable business plans and effectively deploying them throughout a company.

The Process-Driven Business: Managerial Perspectives on Policy Management describes the scope and benefits of Policy Management, examines the tools and techniques that support the process, provides an action plan for implementation, and captures the experiences of mangers in pioneering U.S. companies who have implemented this approach in both manufacturing and service environments. It concludes with tips and recommendations on how to get started with Policy Management and contains useful appendices on the Seven Basic Tools / Seven Management Tools and Quality Function Deployment (QFD).

Designed to be read in one or two sitting, the book is geared toward managers in any type of business environment, especially those involved in business planning endeavors.

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