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  ASI OFFERINGS
SIX SIGMA
Design for Six Sigma
Robust Engineering
Robust Design
Taguchi Methods
SPC
QFD
FMEA
Project Management
Lean Manufacturing
QS-9000
ISO 9000
PPAP
APQP
8D Problem Solving
DFM/DFA
VA/VE
TRIZ
GDT
 

 

 

 

Ordering Information

How to Order

    To order, complete the on-line order form and press submit. An ASI representative will call you back to confirm your order and obtain your billing information. You can also order by phone or print this form, fill it out and send it to us with payment to the address listed below. Please be sure to note the ordering procedures below, as well as our quantity discount schedule, and include the item number. Browse through the on-line catalog to find item numbers and prices. ISBN numbers are not required to fill your order. They are provided for your convenience.

Quantity Discount

    Quantity Discounts are available. For more information please contact us!
    Please call: 1-800-462-4500, EXT: 228 or
    E-mail: asi@asiusa.com

Payment

    Purchase orders may be accepted for orders over $300.00. VISA, MasterCard, and American Express are accepted by phone at (800) 462-4500, and (734) 464-1395, or by FAX at (734) 464-1399. Qualified purchase orders are accepted by phone, mail, or FAX for orders over $300.00. Domestic orders under $300.00 must be prepaid. Payment must be made in U.S. currency. Checks and money orders must be drawn on a U.S. financial institution, otherwise a $25 service fee may be charged. All foreign orders must be prepaid. Make checks payable to American Supplier Institute.

Shipment

    We normally ship UPS and are unable to ship to Post Office boxes. If you require other shipping arrangements-special courier, overnight delivery, or other special services-any additional charges will be added to your order. Please allow 1-2 weeks for delivery.

Shipping and Handling Schedule

    Order Amount U.S. Canada
    Up to $24.99 $5.25 $9.50
    25.00-99.00 $6.75 $11.00
    Over 100.00 $12.50 $18.50
Large orders may require additional shipping charges.

Overseas Orders

    All overseas orders must be prepaid. Call or FAX ASI for a quote on international shipping charges. Orders will be shipped by air services. All broker's fees and Customs fees are the responsibility of the receiver.

Material and Software versions
    clients will be shipped the newest versions of training materials and software in stock, without notice.

Sales Tax
    Michigan residents only: add 6% to your order.

Pricing
    All pricing, including shipping and handling, is subject to change without notice.

Return Policy

    You may return a product within 30 days for any reason. Please contact our Publication Sales Department at (734) 464-1395 or (800) 462-4500 during normal business hours prior to returning materials. Also enclose a copy of the original shipping documents. We will refund the price you paid for the product. Items returned for reasons other than damage or incorrect shipment must be received in unused condition, and in such cases, the shipping charges will not be refunded.

    Send all returns to:

      American Supplier Institute
      Publication Sales Department
      38701 Seven Mile Rd. Suite #355
      Livonia, Michigan 48152
 
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Copyright © 2000 The American Supplier Institute. All rights reserved.
Phone: 1-800-462-4500 | (734) 464-1395 | Fax: (734) 464-1399